O2 cold calling?

Riaz Kanani on February 16th, 2007

Absolutely amazing. I just had O2 call me asking me what network I am currently on. Now I am already on O2 so it was with some amusement that I enlightened him. Even more amazing is this didn’t seem to phase him at all - he proceeded to want more information, my contract type and then further going on to request my personal information to update his system!

O2 really should know their own customers - you would think wouldn’t you?

Unless of course maybe it wasn’t O2? The gentleman in question claimed to be calling from their Belfast calling centre. I have no idea whether that was the truth or not :o

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